At Serenity Bliss Aesthetics, we strive to provide exceptional service to all of our clients. To ensure that we can accommodate everyone’s needs, we ask that you please adhere to the following cancellation policy:
1. Cancellation Notice:
24-Hour Notice: To avoid a cancellation fee, please notify us at least 24 hours in advance if you need to cancel or reschedule your appointment.
Same-Day Cancellation: If you cancel or reschedule your appointment with less than 24 hours’ notice, a fee equivalent to 50% of the scheduled service will be charged.
2. No-Show Policy:
If you do not show up for your scheduled appointment without providing prior notice, a no-show fee equivalent to 100% of the scheduled service will be charged.
3. Late Arrivals:
If you arrive late for your appointment, your service may be shortened to ensure that we remain on schedule for other clients. The full service fee will still apply.
4. Rescheduling Appointments:
To reschedule an appointment, please provide at least 24 hours’ notice. We will do our best to accommodate your new preferred time slot.
5. Special Circumstances:
We understand that emergencies and unforeseen circumstances can occur. Please contact us as soon as possible if you need to cancel or reschedule due to special circumstances, and we will consider waiving the fee on a case-by-case basis.
6. Payment of Fees:
Cancellation and no-show fees will be billed to the credit card on file. We kindly ask that you provide a valid credit card number at the time of booking to secure your appointment.Thank you for your understanding and cooperation. Our goal is to provide you with the best possible service, and adhering to this policy helps us to serve all our clients effectively.
For any questions or to cancel/reschedule your appointment, please contact us at [770-614-6266] or [info.serenityblissaesthetics@yahoo.com].
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